Refund, cancellation and withdrawal policy

1. Paddle processes transactions and refunds

Paddle is the merchant of record and authorised reseller for paid Angular Space Talent products. The Paddle Buyer Terms and Paddle Refund Policy apply to the payment transaction. Nothing here limits a mandatory right or a more favourable right provided by Paddle or applicable law.

2. Our additional 14-day membership commitment

For the first membership transaction, Angular Space provides an additional commitment: if you request withdrawal within 14 calendar days of purchase, we will ask Paddle to issue a full refund of the entry payment actually made and cancel the related subscription. This commitment still applies if you expressly requested immediate onboarding and began completing the profile during those 14 days. It does not apply to fraud, refund abuse or a transaction already refunded or reversed.

A refund ends onboarding and access to the refunded membership product. This additional commitment does not replace any mandatory remedy for a service that is not supplied, is materially defective or is not as described.

3. Immediate onboarding

Checkout asks you to expressly request immediate onboarding before the ordinary withdrawal period ends. We record that request with the Terms, service scope, renewal acknowledgement, time, transaction identifier and technical evidence. Despite immediate performance, the additional full-refund commitment in section 2 remains available during the first 14 days.

4. Included period and automatic renewal

The entry payment includes three months from actual profile activation. Manual review time does not reduce that period. Unless cancelled, activation then renews automatically for €19 every three months using the payment method held by Paddle.

You may cancel at any time before the next charge through the Paddle customer portal linked from the dashboard or the Paddle transaction email. Cancellation takes effect at the end of the current included or paid period, prevents further renewal charges and has no cancellation fee. It does not normally refund an already used period unless Paddle policy, our commitment above or mandatory law provides otherwise.

5. Renewals, assessments and add-ons

Refund and withdrawal eligibility for a renewal, assessment or add-on is determined by Paddle's policy and applicable law. Digital deliverables or completed professional services may have different withdrawal consequences once supply has begun with the required consent. Any more favourable promise shown at the relevant checkout also applies.

6. If intake closes or activation is delayed

A closed intake never changes an existing member's included period, renewal price or refund rights. The included period starts only on profile activation, so review time does not consume it. If Angular Space cannot provide the purchased activation after complete onboarding and reasonable correction opportunities, contact us for resolution or a refund.

7. How to withdraw, cancel or request a refund

To exercise withdrawal through Angular Space, use the online withdrawal form or email angularspacecontact@gmail.com from the purchase address with enough information to identify the transaction. The online form records the submission time.

You may also use the receipt or subscription-management link in Paddle's email, the billing link in the member dashboard, or Paddle buyer support. Eligible refunds are returned by Paddle, normally to the original payment method. Do not send payment-card details to Angular Space.

8. Payment disputes

If a payment or service problem occurs, contacting Angular Space or Paddle first usually allows the quickest investigation. This request does not restrict any lawful right to contact a bank or card issuer. Where a dispute is opened, relevant transaction, acknowledgement and service-delivery evidence may be supplied to Paddle for the response.